Mattress Warranty Protection

Our mattresses come with an original manufacturers limited warranty between 5 and 20 years, depending on the brand and model. Most mattress limited warranties cover defects that affect the use of the product, such as squeaking, structure damage, or extreme sagging under normal wear. A solid foundation or a solid frame/base is expected to always be present supporting the mattress. However, most manufacturers DO NOT accept warranty claims with mattresses that have any damage on their fabric. For example, if you spill wine or urine and stain the mattress, that is considered physical damage on the item, so the warranty is voided. Even if the stain is the size of a dime or a drop. Cuts, tears, stains, bugs, pet dander, and burns are other considered types of damage that might also void a manufacturer’s warranty. Note that there are more possibilities that can void a warranty and it varies by manufacturer. Feel free to check each manufacturer’s limited warranty coverage and warranty void terms.

As a result, we offer a mattress cover protector that can help retain the manufacturer’s warranty for the most common cases. From our experience, in average, the most common reason for a voided manufacturer warranty is because of stains. Our available optional mattress cover protector is 100% waterproof. The protector is intended to protect your mattress against body fluids, dust mites, pet dander, or other liquids that may stain the fabric. However, corrosive cleaners or some dangerous chemicals do not fall under the category of body fluids or liquids, since they might eat through the cover. The cool and breathable cotton is guaranteed by the manufacturer to protect your mattress up to 10 years. The mattress protector is machine washable so you have control of keeping your mattress clean at your leisure. We recommend to air dry the cover for longevity.

Balboa Mattress & More does not directly offer the protection or warranty for the mattress or protector. We only provide the available option for you to protect your mattress’ limited warranty in case there are any issues a few years after the purchase date. Any single stain anywhere on the mattress can potentially void the warranty. Protect your investment and you will thank us later.

We have an available mattress cover protector for each mattress size, so please make sure you get the correct one for your mattress.